Articles & Resources
KNOWLEDGE
EBW Global has become one of the most trusted names in Emotional Intelligence assessments, tools and programmes. Explore our articles today.
Emotional Intelligent Leadership Impact on Organisational and Financial Results (One Year Review)
Discover Emotional Intelligent Leadership energize people to meet or exceed their financial targets. Learn how Business Emotional Intelligence can enable your leaders to inspire and motivate their teams for higher performance.
A time for change: Emotionally Intelligent Recruitment
When organisations commit to using Emotional Intelligence assessments in interviews, they find candidates who fit seamlessly into their roles.
Can you trust your emotions at work?
Research from Finland published in the research journal PNAS suggests that our ability to be aware of our emotions and context of how we understand ourselves is important to trusting our emotions.
Which Leadership Style Drives Results in 2025?
Leaders and managers around the world are finding their ability to communicate matters just as much as what they decide. As we navigate a hybrid world shaped as much by digital transformation as by human fragility, leaders are finding that their ability to empathise, connect, and communicate authentically has never mattered more
Are your teams really engaged in their work?
How leader can galvanise employee engagement. 3 leadership techniques to galvanise team engagement.
Why did Disney invest in EQ to improve customer service?
In the hospitality industry, delivering happiness to customers is a must. What does it take for employees to appear happy all the time?
Whats the difference between EBW and the MBTI
What is the difference between EBW Emotional Intelligence assessments and the MBTI personality questionnaire?
Transforming Uncertainty into Leadership Performance
Look at how leading organisations have engaged with and motivated their leadership teams ONLINE with Emotional Intelligence during the COVID-19 lockdown. This case study shows how Business Emotional Intelligence can enable your leaders to inspire and motivate their teams for higher performance.
Is Transformational Leadership Effective in a Crisis?
Research has shown that transformational leaders are not effective all the time. In some cases, transformational leadership simply does not have the impact that is expected.
Building Trust in Virtual Teams in Times of Change
How do leaders create trust in virtual or separated teams who they need to adapt to change and innovation?
Why Psychological Safety Is Important In Teams
Research studies have shown that relational conflict, or personal disagreements in a team, is an indication of poor teamwork. After all, when the conflict is no longer about the work itself, but about personal matters the focus is no longer on the team task.
How to use your EQ to improve public speaking
How to use your Emotional Intelligence to improve public speaking.
How Leadership Style Affects Remote Teams' Performance
How leadership style affects team performance. Which kind of leadership is more effective: one where a clear direction is given to the team, or where the members are allowed to make the decisions themselves?
Leadership Effectiveness In Crises
Leadership effectiveness in crises. The management styles of 219 managers were analysed over a 7 year period as they dealt with crises. This is what they learnt.
How to Improve Diversity & Inclusivity
Most organisations are recognising that diversity & inclusion practices have become a business imperative to attract and retain the best talent and to maximise talent and marketplace opportunities.
How Team Dynamics Influence Team Performance
Research suggests that understanding your team dynamics is key to leaders knowing when and how to influence to improve performance.
Why Is Team Identity Important For Productivity
Research shows that teams who build a strong identity reduce absenteeism and improve productivity. Discover 5 ways to improve a team’s identity.
Silent Empathy, Work Stress and the Wisdom of Winnie the Pooh
In a busy, complex, stressful world, empathy is the glue that holds relationships together. Whether you want to connect with your colleagues, customers, or children, you need to master the art of empathetic communication.
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