Monday 26th Oct 2026 at 16.00 - 17.00

We’re approaching performance conversation season.

Are your managers equipped to make those conversations count?

As you may know getting someone to accept feedback is not the same as getting them to act on it.

Two managers can say broadly the same thing.

One creates buy-in.

The other creates resistance, defensiveness or polite agreement followed by precisely no behavioural change whatsoever.

That’s the Influence Gap.

The first thing people notice in an important conversation is rarely your intention. It’s how the conversation feels.
How you listen.
How you challenge.
How you reassure.
How you explain.
How you move the conversation forward.

Your emotional signal shapes trust.
It shapes information sharing.
It shapes how challenge is received.

And crucially, it shapes whether people commit, comply or quietly disengage.

Join us for a practical 45-minute LinkedIn masterclass exploring how EBW’s Influence Compass helps managers, leaders and teams understand the emotional behaviours (Business EQ) that sit behind influence, trust and performance.

In this session, our psychologists will explore how Business EQ helps uncover the behaviours that determine how influence actually lands in the moments that matter.

You’ll discover:
▪️ Why capable managers can lose buy-in, even when their intention is right
▪️ How performance conversations stall, drift or create resistance
▪️ How the EBW Influence Compass reveals the gap between intention and impact
▪️ How to recognise different influence styles in high-stakes conversations
▪️ How to help managers flex their approach so conversations lead to action, not just agreement in the moment

You’ll also receive two practical EBW conversational tools to improve your impact straight away:

The Influence Compass Cheat Sheet
A simple tool to help you recognise the influence styles showing up in important conversations and identify what to dial up, dial down or borrow.

Difficult Conversation Field Guide
A practical conversation-preparation tool to help managers clarify what they want, consider what the other person may need, and commit to one meaningful follow-up action.

This session is ideal for HR, L&D and leadership teams who want to help managers approach performance conversations with more confidence, more self-awareness and more impact.

Register your place today using this link: https://us02web.zoom.us/meeting/register/D7cFXLCtSqOnYeQQKRvp0w

🎟️Free to attend | Limited places | Includes two practical EBW tools